BACKGROUND

Work Experience:

8/03- Present

Trinity University, Department of Health Care Administration, San Antonio, Texas

Assistant Professor

 

6/03- 8/03

University of Minnesota, Carlson School of Management, Department of Healthcare Management, Minneapolis, Minnesota

Research Associate

5/02-5/03

University of Minnesota, School of Public Health, Division of Health Services Research & Policy, Minneapolis, Minnesota

Research Assistant

 

11/02-5/03

University of Minnesota, Carlson School of Management, Department of Healthcare Management, Minneapolis, Minnesota

Co-Instructor, MHA 6742: “Management of Health Care Organizations”

 

5/00-6/03

University of Minnesota, Carlson School of Management, ISP (Executive Study Program), Minneapolis, Minnesota

Instructor & Advisor- Course “Organizing: External Forces Affecting Healthcare"

 

8/00-8/02

Allina Health System, Quality Measurement & Analysis, Roseville, Minnesota

Administrative & Research Intern

7/02-9/02

Klein Associates Inc., Fairborn, Ohio

Independent Technical Consultant

 

1/00-8/00

University of Minnesota, Carlson School of Management, Department of Healthcare Management, Minneapolis, Minnesota

Research Assistant

 

10/98-6/99

American University of Beirut Medical Center, Beirut, Lebanon

Administrative Resident

10/99-9/99

American University of Beirut, Faculty of Health Sciences, Department of Health Services Administration, Beirut, Lebanon

Graduate Assistant

 

Honors and Awards:

5/03

Juran Center for Leadership in Quality, Carlson School of Management, Minneapolis, Minnesota

Winner of the $10,000 fellowship award for dissertation research related to quality

 

5/03

Delta Omega Pi, Honorary Public Health Society, University of Minnesota

 

9/00- 9/02

Agency for HealthCare Research & Quality (AHRQ)/ University of Minnesota, Division of Health Services Research & Policy, Minneapolis, Minnesota

Institutional Training Innovation Incentive Award

 

9/99-6/00

University of Minnesota, Division of Health Services Research & Policy, Minneapolis, Minnesota

Graduate School Block Grant Scholarship and Tuition Fellowship

 

6/97

American University of Beirut, Beirut, Lebanon

B.S. with distinction

 

Memberships & Service

4/04- present

Member, AcademyHealth

 

04/03-present

Member, Academy of Management

Divisions: Healthcare Management; Organization and Management Theory

 

03/05 Reviewer, Journal of Clinical Outcomes Management (JCOM).

 

01/05

Reviewer, Academy of Management Conference 2005, Health Care Management Division

 

06/04

Reviewer, Health Services Research Journal

 

01/04

Reviewer, Academy of Management Conference 2004, Health Care Management Division