Alumni Career Snapshots

Delise Jung

Employer Name  

BMC Software

Employer  Website

www.bmc.com

Job Title  

Manager, Program Management and Technical Writing

Additional education

MBA, Rice University's Jones School, Marketing, 1995

Briefly describe what you do   

 

I manage a team of program managers who ensure our development teams get products out the door on time, on scope and with quality. I also manage a team of technical writers who document product interactions and how certain products or groups of products fulfill our strategic initiatives.

What other jobs have you had?

Product Manager; Brand Manager; Market Researcher; Business Intelligence Consultant; Strategist; Business Development Manager

What are the key skills, abilities, and personal qualities necessary to succeed in this type of work?  

flexibility; attention to detail; interest in learning technical jargon; very strong communication skills; ability to multitask; ability to manage (people) through significant annual change; desire to make a difference; desire to continually grow - personal and professional development

What do you enjoy most about your current position? 

 

My writing team is a brand new group to our company. We are a bit of an experiment that is bringing significant value to our field-facing teams and customers. Breaking new ground and solving a wide variety of customers are the things that keep my job interesting.

Most important/valuable lesson or activity in college that impacted your career  

Group projects are the norm. You will be amazed at how often you have to work with a group of people to get a task successfully completed. And how important networking really is.

What advice for someone entering this field?

 

Keep an open mind. Don't expect to start at the top - and don't expect to be able to build a clear, unchangeable route to promotions. The technology field changes quarterly - companies reorganize, and you have to be able to change with it to survive.

Questions?
 

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