About Us

Mission

We strive to enhance the education of Trinity students by facilitating their personal and academic development.

Hours

8:00 a.m. to 5:00 p.m. Monday through Friday, except on official University holidays.

Eligibility for Services

Students enrolled at Trinity University may use our services. Faculty, staff, and alumni may consult with a counselor who will provide a referral to off-campus providers, if appropriate.

Cost

There is no cost for our services.

Confidentiality

Information provided to a counselor and obtained through testing is confidential and is released only with the client's written permission unless release is required by ethical, legal or judicial standards. The most likely exceptions to confidentiality are imminent life-threatening danger to self or others, mandated reporting of child abuse, and court-ordered compliance with subpoenas. Any psychologist on staff will gladly answer questions about confidentiality at any time, and each initial session begins with an opportunity for the new client to clarify confidentiality before counseling begins.

Our Commitment to Diversity

Each staff member is committed to providing assistance that is culturally-sensitive and affirming to our diverse clientele, which includes students of color, international students, sexual-minority (LGBT) students, and students from all socio-economic backgrounds and with varying religious/spiritual beliefs.

What Our Clients Say about Us

Periodically we invite current and former clients to give us anonymous feedback via an online survey about their experience at Counseling Services. Here are results from our April 2007 survey (n=93): 95% reported they were satisfied with the services at Counseling Services; 90% reported improvement as a result of counseling while 4% said it was “too soon to say.”

On-campus Presentations

A member of our staff can provide a workshop or presentation to a group of five or more students, faculty, or staff, pending the availability of staff member with adequate time to prepare. Popular presentation topics include: healthy romantic relationships, time management, and safer-drinking practices.

E-mail Policy

Because the confidentiality of e-mail cannot be guaranteed and because staff members do not always see e-mail in a timely manner, we urge clients (past, present, and potential) to communicate with us by telephone or in person. Similarly, we urge family, friends, and others to communicate sensitive information about a student by telephone or in person.

Staff

Director of Counseling and Health Services
Gary W. Neal, Ph.D.

I joined Counseling Services in 1983, became director in 1987, and was named Director of Counseling and Health Services in 1994, which includes supervision of Disability Services for Students. Like all of our counselors, I provide basic psychological services for a wide range of student concerns including depression, anxiety, relationship issues, and academic performance. Additionally, I have interest and expertise in the following areas:

Grief and Loss

Couples Counseling

(Dr. Neal is a Phi Beta Kappa graduate of Southern Methodist University with a B.S. in psychology. A licensed psychologist, he earned his M.A. and Ph.D. in counseling psychology from the University of Missouri-Columbia.)

Assistant Director of Counseling Services
Richard Reams, Ph.D.

I joined the Counseling Services staff in 1994 and became Assistant Director in 2003. Like all of our counselors, I provide basic psychological services for a wide range of student concerns including depression, anxiety, relationship issues, and academic performance. I also have interest and expertise in the following areas:

Alcohol and Other Drugs

Sexual Orientation and Gender Identity

Incorporating the Religious/Spiritual Dimension into Counseling

(Dr. Reams is a Phi Beta Kappa graduate of the University of North Carolina where he received a Bachelor of Arts with Honors in Psychology. A licensed psychologist, he earned his Ph.D. in counseling psychology from the University of Tennessee.)

Psychologist
Kristin Eisenhauer, Ph.D.

I joined the Counseling Services staff in 2003. Like all of our counselors, I provide basic psychological services for a wide range of student concerns including depression, anxiety, relationship issues, and academic performance. I also have interest and expertise in the following areas:

Panic and Phobias

Sexual Assault

Body Image and Eating Issues

(Dr. Eisenhauer is a graduate of Kenyon College with a B.A. in psychology. A licensed psychologist, she earned her M.A. and Ph.D. in counseling psychology from the University of Akron.)

Coordinator of Disability Services for Students
Gavin Steiger, M.Ed.

I joined the Counseling Services staff in 2007. I assist students with various disability-related concerns, review documentation of DSS applicants and, upon determining eligibility, coordinate the appropriate accommodations. Additionally, I meet with prospective students and their guardians to answer questions about DSS as well as about Trinity in general. I am dedicated to ensuring that people with disabilities have equal access to Trinity University’s courses, programs, services, and events while promoting disability awareness to the University community.

(Mr. Steiger is a graduate of the University of South Carolina with a B.S. in psychology and earned a Master of Education degree in student affairs from the University of Georgia.)

Senior Secretary
Minerva Lopez

I began my employment at Trinity University in April 2000 and joined the staff of Counseling Services in spring of 2008 bringing over 35 years of experience in the secretarial and managerial field. In addition to providing secretarial support to the University, I have also served as Gift Coordinator in the Development Office. Prior to coming to Trinity, I worked as a Program Assistant for SER Jobs for Progress, San Antonio Community Initiatives.

One Trinity Place #85, San Antonio, TX 78212

This page is maintained by Counseling Services

Last updated: April 13, 2004