Frequently Asked Questions (Entering Data)
I lost my password. How do I access the online community?
Please use the Lost Password feature to obtain your password.
I do not know my Trinity ID #. How can I access the community?
You should email alumni@Trinity.edu or call toll free at 1-800-TU-ALUM1. The line is staffed 8 am-5 pm. Central Standard Time on weekdays, excluding University holidays, and voice mail is available for messages 24 hours a day.
How often do I need to update my information?
You should update your information as it changes, the value in the online community is in the validity of the data.
How do I update/change my information?
You can update all contact information online on the "Update Your Profile" page. Enter the correct information in the fields. When you have made any necessary changes or additions to your profile click submit.
How do I hide select information about myself from other alumni?
At your discretion, you may immediately remove selected information from the online directory. Simply check the boxes marked "Do not display" located on your "Update Your Profile" page. If an alumna/alumnus searches for your record, any information you chose to exclude is not viewable. If you make a mistake or change your mind about removing any information from view, just recheck the box. The changes you make in the "Do not display" boxes take place immediately.
How do I take all my information off of the directory?
At your discretion, you may immediately remove all information from the online directory. Simply check the box marked "Do not display personal information" located on your "Update Your Profile" page. If an alumna/alumnus searches for your record, your record will not be displayed. If you make a mistake or change your mind about removing any information from view, just recheck the box. The changes you make in the "Do not display" boxes take place immediately.
Is the information released to third parties for advertising purposes?
No, this information is only available to the school and alumni office.
Will this forwarding service affect my current email provider?
No, this is a forwarding account that will simply deliver email to your current email provider.
Can I cancel the email forwarding service?
Yes, simply log into the site and click delete and account under the email forwarding options.
Will the email forwarding account forward mail that is sent to my old Trinity email account?
No, the alumni forwarding email address will not forward mail that is sent to your old Trinity email account. The two services are not related and you will need to use another email provider such as Yahoo or Hotmail.
Frequently Asked Questions (Career Network Search)
Once an alumnus/alumna has identified potential network contacts, there are several questions that may arise including:
What types of questions should I ask my alumni contacts?
First, research the contact's company to become familiar with the industry. This information will be helpful as you develop questions to ask during your conversation. Remember that your conversation is to gain more insight, information and expertise about an occupation or industry. Your questions could focus on labor trends or other work-related subjects, such as relocation and geographical areas. Sample questions for an informational interview could include:
- What educational or experiential background preparations are best for entering this field?
- What strategies and tactics could you recommend for "getting your foot in the door?"
- What are the employment trends in your industry or professional discipline?
- Has this industry been hiring or laying off in the last few years?
- What recent developments might change that?
- What are the benefits and challenges you experience in this line of work?
- What type of career experiences led you to your current job?
- What is your typical work day like?
How should I first contact them?
The answer can vary. Meetings with network contacts can range from an informal chat with a coworker to an exchange of e-mail with an online contact to a formal appointment or lunch meeting. The alumnus/alumna contact will then let you know how to contact him/her in future correspondence.
Can I give my resume to my contact?
Yes. Giving your resume to your contact can tell the contact more information about you and your professional development. You should also ask your contact to critique your resume and offer suggestions that could help you be more marketable.
Will my contact help me secure employment?
Perhaps, but it is very unlikely this person will offer you a job with his/her company. The purpose of this networking opportunity is not job placement. It is your responsibility to secure your future job, not the alumnus/alumna's. The goal of connecting with an identified alumnus/alumna is to network and exchange career related information within the Trinity community. The contact is not expected to supply a list of potential employers for you; however, if he/she does, you are welcome to follow up with them. Let them know that you appreciate any professional assistance they have to offer you.
Should I send a follow-up letter after a meeting?
Absolutely! A hand-written and hand-addressed thank you note on proper stationery can speak to your sincerity and your professionalism. Thank them for taking time and for sharing their knowledge and professional contacts with you. If they recommended any next steps or provided additional contact names, it is important that you follow through with these suggestions. By giving you more contacts and thereby, more assistance, the contact is trusting you with his/her own network of contacts and if you do not follow through, it reflects poorly on you, the contact and Trinity University. In the thank you note, let your contacts know that you followed their advice, and tell them what the results of that contact were. A thank-you letter can reinforce some ideas that you thought pertinent to the conversation, thus solidifying the conversation. Subsequent progress report notes can keep your name and your search fresh on their minds and could result in additional help further down the line.
What's the most efficient way to structure my search. Let's say I'm looking for an accounting job in the medical industry.
Because a typical professional can be categorized into more than category and thus, more than one vocation type in the Alumni Online Community, search all possible occupations. Begin your search as broad as possible and then refine your search if results are too numerous until you have a good number of potential leads with which to follow up.