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  Student Accounts - Frequently Asked Questions  
 

Questions about financial aid...

How do I inquire about financial aid?
How do I find out about scholarships for which I can apply?
What do I do when my scholarship or Stafford loan is sent to Trinity University?
I received a scholarship check.  What should I do with it?
I'm receiving a Parent PLUS loan.  Will this be credited to my son's or daughter's account?
 

Please contact us at student.accounts@trinity.edu
if we have not addressed your question.


 About financial aid

How do I inquire about financial aid?

If you have questions related to financial aid, please call the Office of Financial Aid at (210) 999-8315 or send an e-mail to financialaid@trinity.edu.


How do I find out about scholarships for which I can apply?

Check with the Office of Financial Aid.  Their phone number is (210) 999-8315, and their fax number is (210) 999-8316.


What do I do when my scholarship or Stafford loan is sent to Trinity University?

For Stafford loans and often for scholarships, unless you have designated that the money be sent by Electronic Funds Transfer (E.F.T.), a check will be issued that is co-payable to Trinity University and to the student.  When Trinity University receives a check for you, an e-mail will be sent to you asking that you stop by the Student Accounts window in Northrup Hall, Room 142 so that you can endorse the check and authorize its application to your account.

Provided that you have no outstanding balance for the semester, you may pick up your loan or scholarship check upon presenting your ID card and signing a release form.

If you are participating in a study abroad program, it may be difficult to visit the Office of Student Accounts; therefore, you should contact the Office of Financial Aid at (210) 999-8315 to make all necessary arrangements before you leave to study abroad.


I received a scholarship check.  What should I do with it?

Endorse the check with your signature and the words "Pay to the order of Trinity University", then mail the check to this address:

Trinity University/Office of Financial Aid
One Trinity Place
San Antonio, TX 78212-7200

Please allow at least two weeks for processing.  If you wish to deliver your check in person, take it to the Office of Financial Aid in the Admissions and Financial Aid Center, Room 275.


I'm receiving a Parent PLUS loan.  Will this be credited to my son's or daughter's account?

Since Parent PLUS loans are secured by the parent, Trinity University does not credit these funds to the student's account unless the funds arrive electronically.  Federal regulations require that PLUS loan checks be sent to the parent no earlier than ten days before the first day of classes.  Trinity University will endorse the check to the parent if there is no balance due at the time the check is received; otherwise, the check will be sent to the parent for endorsement along with an authorization form to credit the check to the student's account.


Please contact us at student.accounts@trinity.edu if we have not addressed your question.

 

 


Questions or comments?
student.accounts @trinity.edu

 


Student Accounts
One Trinity Place,
San Antonio, Texas 78212-7200
(210) 999-7391
(210) 999-8094 fax