Other questions...

Where do I get a student ID card?
What should I do if I lose my ID card?
How do I get a copy of my transcript?
Is there an automated teller machine on campus?
Besides paying my semester bills, what else can I do in the Office of Student Accounts?

Please contact us at student.accounts@trinity.edu
if we have not addressed your question.

Other questions...

Where do I get a student ID card?

ID cards are issued in the Tiger Card Office in Storch Memorial Bldg., Room 005, form 8:00 a.m. to 5:00 p.m., Monday to Friday.  You will need to show a picture ID card such as a driver's license.  There is no charge for your first ID card.  Replacement cards can be purchased for $25.00.

What should I do if I lose my ID card?

If you loose your ID card, call the Tiger Card Office (210) 999-7825 so that your card can be suspended, and then reactivated when you either find your card or receive a new one.  Suspending your card will prevent someone from using any of the on campus services.  If you need to purchase a new card, you can do this at the Tiger Card Office in Storch Memorial Bldg., Room 005 from 8:00 a.m. to 5:00 p.m.

If you lose your card after hours, on weekends or holidays, you can contact, in person with a pictured ID, Campus Security in the Cobb Racey Bldg, dispatcher window or go on line to www.tigerbucks.com and click on the tiger paw for Student Links to Access Your Account to suspend your card yourself.  Please visit the web site to learn more at http://www.trinity.edu/tcrd.

How do I get a copy of my transcript?

If you do not have an outstanding balance that you owe to Trinity University, you are not in default on student loans, or do not owe Trinity University an exit counseling session, you can request a transcript from the Office of the Registrar in Northrup Hall, Room 140, phone number (210) 999-7201.  For more information about requesting a transcript, click here.

Is there an automated teller machine on campus?

Yes.  Bank of America has an automated teller machine (ATM) located in front of the university bookstore.  This ATM accepts the following cards:  Visa, Plus, MasterCard, Maestro, Cirrus, Pulse, American Express, Discover/Novus, or Quest.  Some banks may charge a fee for transactions with this Bank of America machine.

 Besides paying my semester bills, what else can I do in the Office of Student Accounts?

At the Students Accounts window in Northrup Hall, Room 142, you may inquire about your personal account regarding origination fees, pending financial aid, and refunds.  You may pay library and parking fines at the Student Accounts window if these fines have been referred to Student Accounts.  At the Cashiers window you may cash a personal check up to $100, or a Trinity University payroll check up to $175.00.  There is a limit of one check cashed per student per day. 

For returned checks, a $25. fee is assessed, check privileges are suspended for the remainder of the semester. The amount of the retuned check, including the $25. fee, cannot be paid by check, but must be paid by cash, money order or cashier's check. 

After three returned checks, check privileges will be suspended permanently.

Please contact us at student.accounts@trinity.edu if we have not addressed your question.