About Us

Mission

We strive to enhance the education of Trinity students by facilitating their personal and academic development.

Hours

8:00 a.m. to 5:00 p.m. Monday through Friday, except on official University holidays.

Eligibility for Services

Students enrolled at Trinity University may use our services. Faculty, staff, and alumni may consult with a counselor who will provide a referral to off-campus providers, if appropriate.

Cost

There is no cost for our services.

Confidentiality

Information provided to a counselor and obtained through testing is confidential and is released only with the client's written permission unless release is required by ethical, legal or judicial standards. The most likely exceptions to confidentiality are imminent danger to self or others, mandated reporting of abuse, and court-ordered compliance with subpoenas. Any psychologist on staff will gladly answer questions about confidentiality at any time, and each initial session begins with an opportunity for the new client to clarify confidentiality before counseling begins.

Our Sensitivity to Diversity

Each staff member is committed to providing assistance that is culturally-sensitive and affirming to our diverse clientele, which includes students of color, international students, sexual-minority (LGBT) students, and students from all socio-economic backgrounds and with varying religious/spiritual beliefs.

What Our Clients Say about Us

Periodically we invite current and former clients to give us anonymous feedback via an online survey about their experience at Counseling Services. Here are results from our April 2007 survey (n=93): 95% reported they were satisfied with the services at Counseling Services; 90% reported improvement as a result of counseling while 4% said it was “too soon to say.”

On-campus Presentations

A member of our staff can provide a workshop or presentation to a group of five or more students, faculty, or staff, pending the availability of staff member with adequate time to prepare. Popular presentation topics include: healthy romantic relationships, time management, and safer-drinking practices.

E-mail Policy

Because the confidentiality of e-mail cannot be guaranteed and because staff members do not always see e-mail in a timely manner, we urge clients (past, present, and potential) to communicate with us by telephone or in person. Similarly, we urge family, friends, and others to communicate sensitive information about a student by telephone or in person.

Staff

Director of Counseling and Health Services
Gary W. Neal, Ph.D.

Dr. Neal joined the staff of Trinity University as a staff psychologist in 1983 and is now the Director of Counseling and Health Services. He supervises personal counseling and Disability Services for Students in the Counseling Services office and is administratively responsible for the Health Services office.

Dr. Neal supervises and provides direct counseling services for students with personal, career and academic concerns; oversees the delivery of outpatient health care services; consults with faculty, staff, administrators, students and parents; conducts training and workshops for a variety of groups; and provides crisis intervention in psychological emergencies. He has taught several courses in the Department of Psychology including Human Sexuality and Directed Field Practicum.

Dr. Neal is a Phi Beta Kappa graduate of Southern Methodist University with a B.S. in psychology. He earned his M.A. and Ph.D. in counseling psychology from the University of Missouri-Columbia. He is a licensed psychologist in Texas and is a past president and Fellow of the Bexar County Psychological Association and a past president of the Texas University and College Counseling Directors Association

Assistant Director
Richard Reams, Ph.D.

Dr. Reams joined the Trinity staff in 1994, and since 2003 has ensured the responsive and ethical provision of services in his capacity as Assistant Director. He also provides counseling for a wide range of academic, career, and personal concerns; consults with faculty, staff, administrators, students and parents; conducts training and workshops for a variety of groups; and provides crisis intervention in psychological emergencies. During spring semesters he teaches a 1-hour course that explores the complexity of sexual orientation and the development of sexual identity (WAGS 3-19), and provides training in LGB issues for counselors locally and at state and national conferences. In 2007 he received the Pete Neville Award for Exemplary Service in Student Affairs.

Dr. Reams received his Ph.D. from the University of Tennessee. A native Tar Heel, he received a Bachelor of Arts with Honors in Psychology from the University of North Carolina and was inducted into Phi Beta Kappa. He also has a Master of Divinity degree. Dr. Reams is a licensed psychologist and a member of the San Antonio Psychological Association, the American College Personnel Association, and the Association for the Coordination of Counseling Center Clinical Services.

Like all of our counselors, Dr. Reams provides basic psychological services for a wide range of student concerns. Additionally, he has distinctive expertise in the following areas:

Alcohol and Other Drugs

LGBT Issues

Incorporating the Religious/Spiritual Dimension into Counseling

Psychologist
Kristin Eisenhauer, Ph.D.

Dr. Eisenhauer joined the Counseling Services staff in 2003. She provides direct counseling services for students with personal, career, and academic concerns; consults with faculty, staff, administrators and parents; conducts training and workshops for a variety of groups; and provides crisis intervention during psychological emergencies. Her areas of professional interest include multicultural counseling, women’s issues, identity development, outreach programming, and teaching.

Dr. Eisenhauer is a graduate of Kenyon College with a B.A. in psychology. She earned her M.A. and Ph.D. in counseling psychology from the University of Akron, and completed her pre-doctoral psychology internship at the University of Hawai`i at Manoa. A licensed psychologist, Dr. Eisenhauer enjoys traveling, creating art, and performing Hula and Tahitian dance.

Coordinator of Disability Services for Students
Gavin Steiger, M.Ed.

Gavin Steiger joined the Counseling Services staff in 2007. He meets with students with various disability-related concerns, reviews documentation of DSS applicants, and upon determining eligibility, coordinates the appropriate accommodations. Additionally, he meets with prospective students and their guardians to answer questions about DSS as well as about Trinity in general. He is dedicated to ensuring that people with disabilities have equal access to Trinity University’s courses, programs, services, and events while promoting disability awareness to the University community.

Mr. Steiger has earned a Master of Education degree in student affairs from the University of Georgia and a Bachelor of Science degree in psychology from the University of South Carolina.

Senior Secretary
Lupe Figueroa

Ms. Figueroa joined the staff of Counseling Services in spring of 2007. She brings with over 20 years of experience in the field of education and social services. She has worked in social services with special populations and troubled youths. Most recently she provided support to two research projects that combined data and studies from the fields of psychology, neurodevelopment, education, and child development to provide proven learning solutions derived from, and supported by, documented research.

One Trinity Place #85, San Antonio, TX 78212

This page is maintained by Counseling Services

Last updated: April 13, 2004