Walton Loan Counseling Requirement

All Walton loan recipients/students who are graduating from Trinity or who cease being a student at Trinity will be notified of their pertinent Walton EXIT Counseling requirement.

The Process: The Business Office forwards a listing of scheduled graduates to ECSI, Trinity University's loan servicer for the Perkins and Walton loans. ECSI then provides the Business Office with a list of these students who have Perkins and/or Walton loans. Once the Business Office reviews the names and provides their approval to ECSI, ECSI will, in turn, contact theses students by e-mail, regular mail, or both, alerting these students to complete their EXIT Counseling for their Perkins and/or Walton loans @ www.ecsi.net. A "diploma hold," by the Business Office, is placed on the student's account until EXIT Counseling is complete. Follow-up is done by the Business Office via telephone calls, e-mail, and/or regular mail.

Upon notification, loan recipients/students should follow the steps listed below to complete the Federal Perkins Loan Exit Counseling requirement:

Step 1: Log onto the ECSI website @ www.ecsi.net.
Step 2: Click on the "Are you a Student" link.
Step 3: At the Resource Page on the left, select "Borrowers"
Step 4: Click on the "My Account" link.
Step 5: Click on the "Log in to my Account" link.
Step 6: At the My Account Login screen, enter D2 for the School Code. When asked to provide your Account Number, please enter your social security number. When asked to provide your Password, please enter your PIN. (If you do not know your PIN, please contact 210-999-8002 or ECSI at 412-788-3900 or cservice@ecsi.net.
Step 7: Once you enter the My Account screen, select "Exit Interview." The following screen will be "Exit Interview History," which provides information regarding the process, the requirement, the PC requirements, what to expect during the session, the purpose of the Exit Interview, and the specific loan information and status of the Exit Interview process, (i.e. "Pending Exit").
Step 8: Once you have read through the information provided, please click on the "Pending Exit" link for EACH LOAN listed and complete the session for EACH LOAN listed.
Step 9: Upon completion, your ECSI screen will be updated, indicating that you have completed web Exit Counseling.

If you have questions about the loan counseling sessions, your student loans, or you are unable to participate online, please contact the Office of Student Accounts (Business Office) at 210-999-8002 or the Office of Financial Aid at 210-999-8315 or financialaid@trinity.edu for further instructions.