JOB DESCRIPTION

 

JOB TITLE:               Business Operations (Manager, Director)

 

REPORTS TO:          AVP, Regional Operations

 

SCOPE:                      Responsible for creating and monitoring standard policies and procedures for all patient billing and collections; ensuring HIPAA privacy compliance for 8 –12 ASCs; serve as a key member of the Operations Team; assume leadership for strategically planning and executing world-class operations and excellent patient care.  This is a staff function with no line authority of direct reports. 

 

RESPONSIBILITIES:

1.  Establish standard agreed upon Patient Billing and Collections process for the Region

  Act as subject matter expert (SME) on all matters relating to billing, collections. 

  Support, update and advise internal and external customers in billing and collections issues. 

  Recommend and Implement improvements to the Billing and Collection processes, and monitor and measure progress.

  Keep abreast and current of all federal, state and local rules, regulations and laws affecting patient billing and collection activities in assigned Region.

  Develop and implement policies and procedures to ensure proper and timely billing and collections of fees due services rendered.

  Train ASCs on proper business office policies and procedures.

 

2.     Assist in the management of HIPAA, Compliance, Licensure and Charts Audits

  Provide chart audit data on a quarterly basis to the Corporate Services - Chart Audits Department.

  In cooperation with Corporate Services – Chart Audits, assist ASCs in obtaining and maintaining state licensures.

  Assist ASCs in performing quarterly and/or annual statistical reports or forms required by the state and/or AmSurg Corp.

  Filing Applications for Medicare approval on all changes of ownership, and assisting in obtaining Medicare billing numbers.

  Monitor claims periodically to ensure that ASCs are following necessary Medicare Rules and Regulations.

  Remain alert to new business opportunities.

 

3.          Evaluate the billing and collection system of any potential acquisitions and provide a written report of findings and recommendations.

 

4.          Additional duties as assigned

 

Requirements:

·        2 to 5 years experience in medical billing required.

·        Related experience in healthcare administration a plus.

·        Knowledge of Ambulatory Surgery Center operations.

·        Bachelors Degree in business or related field, or equivalent experience.

·        Demonstrated ability to bring exceptional business acumen as well as creativity to the operations and management of healthcare facilities.

·        Demonstrated ability to function as a strong member of a highly motivated and integrated management team.

·        Demonstrated ability to build and maintain a successful operating infrastructure in a service oriented setting that sustains a company through growth.

·        Demonstrated ability to build and maintain a positive and energetic culture within the organization.

·        Strong written and oral communications skills.

 

Corporate Values/Competencies – All Employees

Communication

a)      Demonstrates ability to present ideas verbally and in writing

b)      Listens for understanding

c)      Adapts communication style to accommodate varied audiences

d)      Encourages others to express their views and opinions. Does not monopolize conversations

e)      Communicates using appropriate and professional verbal language and body language

f)        Uses email appropriately

 

Accountability

a)      Makes and keeps commitments; is dependable

b)      Work is thorough and accurate; reflects attention to detail

c)      Delivers quality work under pressure; meets deadlines

 

Initiative

a)      Prioritizes work effectively. Eliminates non-essential activities

b)      Acts decisively. Resolves issues quickly and effectively

c)      Handles multiple demands and competing priorities

 

Customer Orientation

a)      Takes ownership of problems and sees through to resolution 

b)      Provide timely responses to concerns, questions and requests

c)      Seeks to understand issues raised by Centers, co-workers and other customers.

 

Interested candidates should contact Trent Mattison.