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  Student Complaint Form  
 

Instructions:

Trinity University offers members of the University community the right to have disputes resolved through the Student Conduct Board, University Conduct Board, Honor Council, and grade appeals process.  Standards of Conduct and other policies are outlined in the Trinity University Student Handbook and Web page.

Issues and complaints that cannot be addressed through established channels should be resolved, if possible, between involved parties. In other situations, students are encouraged to submit complaints to the Dean of Students.

The student may file a formal complaint with the Dean of Students describing the treatment, action or decision at issue and the remedy sought. To file a formal complaint, complete this form electronically and return it to the Dean of Students Office at dtuttle@trinity.edu or TU Box #40.

Procedures:

The Dean of Students will investigate student complaints.

  • The complaining party will be interviewed by the Dean of Students.
  • The investigation may include contact with other parties involved.
  • If appropriate, efforts may be taken to resolve a conflict by bringing parties together for discussion.
  • Supervisors of employees may be contacted if complaints involve their areas.
  • Complaints related to the Dean of Students Office should be referred directly to the Vice President for Student Affairs.
  • Written decisions will be sent to all parties involved.
  • Written appeals may be submitted to the Vice President for Student Affairs within five days of the original decision.

Name:

Date:

Telephone:

Campus address:

E-mail:

Complaint details:

Policy, right, reasonable expectation of fair and civil treatment claimed to have been violated:

Facts (What evidence supports the complaint? How may this be verified?):

What harm has resulted:

History (What steps have been taken previously to remedy this situation? Who has been consulted and when?):

Remedy (What solution do you seek?)

By submitting this form I acknowledge this information to be true and accurate to the best of my knowledge.

 

 

  


Questions or comments?
dtuttle@trinity.edu

  


Dean of Students
One Trinity Place #40,
San Antonio, Texas 78212-7200
(210) 999-8843
(210) 999-8885 fax

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