Trinity University

Career Services

*  Interview Guide

                                                                                                                       

 

Market Yourself | Assess Job Fit | The Typical Interview | Research Potential Employers

Tips on Job Interviewing | Body Language | Dress for Success | Commonly Asked Interview Questions

More Questions You May be Asked | Questions to Ask | Behavioral Based Interviews | Telephone Interviews

On-Site Interviews | Interview Expenses and Refund | After the Interview | Job Offers | Coping with Rejection

 

 

What is the purpose of an interview?

Your resume will help you get interviews.  The interview process will help you obtain a job.   The interview process provides you with a face-to-face opportunity to set yourself apart from your competition, to expand on the information the employer already has about you from your resume, and for you to describe how you can add value to their company or organization, if they hired you.  

 

A job interview performs three major functions:

1.                  Serves as a learning experience regarding the employer and available career opportunities

2.                  Allows you to “present” your qualifications and interest in the position to an employer

3.                  Enables the employer to determine if you would “fit in” with the company and fulfill the needs of the organization. 

 

Consider the interview an OPPORTUNITY and use the time to your advantage.

 

Market Yourself!

View yourself as a product that needs to be sold to the employer.  Analyze your strengths, qualifications, interests, and abilities and relate them to the position(s) for which you are applying.   As a well-prepared candidate, you can use the interview process to send the message, “I am the best person for this job,” through everything you say and do. 

 

To succeed in today’s job market, not only must you do more than be able to demonstrate evidence of talents and skills; you must also be prepared to sell yourself.  This requires you to have a thorough understanding of who you are, including your short and long-term goals, what motivates you, and what you believe sets you apart from the competition. 

 

Assess Job Fit

The only way to determine if this is a position that matches your career goals is if you have sufficient information.  Ask questions.  Do you believe you will fit in and be able to contribute to the organization?  Will the job enable you to fulfill your goals?  How does the job match with your desires for personal growth?  Travel?  Flexibility?  Advancement?  Geographic area? 

 

 

 


The Typical Interview

 

A) Introductory Stage

The interviewer will establish rapport and create a relaxed, though businesslike, atmosphere.  This is where the interviewer gets the very important first impression of you.

 

B) Review of Your Background and Interests

This usually takes the form of “what,” “why,” “where,” and “when” types of questions.  Focus on what you are like, what you have accomplished, your academic and work background, and your goals.   One objective here is to see if your qualifications match your declared work interests.  Give concise, but thorough, responses to questions. 

 

C) Matching Begins

Assuming you have the necessary qualifications, the interviewer will begin the process of determining whether the employer has job openings that match your interests and qualifications.  If there seems to be a match, the interviewer will probably explain job details to see how interested you are in the position. 

 

D) Conclusion

In this stage, the interviewer should explain what the next steps are in the application process.  Be sure you understand them.  Promptly provide any additional information requested.  There should be ample opportunity for you at this point to ask any questions you have. 

 

 

Research Potential Employers

 

Before interviewing, you will find it beneficial to research the organization.  By conducting research, you will know about the potential employer and can impress them as a knowledgeable and resourceful potential employee.  Listed below are some of the things you may want to find out: 

Ø                  The size of the firm, including the number of employees

Ø                  The location of the organization’s headquarters

Ø                  The potential growth of the company and the industry it represents

Ø                  The annual sales growth or expansion of services for the last several years

Ø                  The product lines or services

Ø                  Is there a training program?  Is it structured or unstructured?

Ø                  What is the typical career path within the organization?

Ø                  The CEO and President

Ø                  What are the philosophies of the organization?  Read their mission and vision statements.

Ø                  Does the organization and position fit with your employment objectives?

Generally speaking, you can learn more about a potential employer on the web.  There are many web sites devoted to performing company research such as Hoover’s (www.hoovers.com) and Wet Feet Press (www.wetfeet.com).  Of course, some of the best information is likely to come from the employer’s own web site!  Lastly, the Career Resource Library houses many print resources that can assist you in learning more about an industry or a specific company.

 
Tips on Job Interviewing

 

Interviewing is a skill that can be learned.  Like any other skill, it takes practice and determination.  These tips will help you in developing your interviewing skills.  Many of these tips will be explained in more detail throughout this interviewing guide. 

 

1.         Don’t be late.   You should arrive ten to fifteen minutes early for the interview.  This will give you time to relax and catch your breath. 

 

2.         Go alone to the interview.   Do not bring friends or relatives with you to the interview.

 

3.         Bring the following with you in a briefcase or folder: 

t                  Pen and paper

t                  Social Security Number

t                  Extra copies of resume

t                  List of references (Include full names, business titles, business addresses, and telephone numbers of at least three individuals who will serve as references for you.  You must ask these individuals for permission, informing them that an employer may contact them.  Use adults whose references would be of value to you– supervisors, professors, etc.) 

 

4.         Consider your appearance in making a first impression.    Do not overdress or under dress.   If you are not sure, ask advice from Career Services, a professor, or a friend employed in a similar job.  Dress for your interview as you would for a very important occasion.  The key is to be conservative.  Look professional!

 

5.         When you meet the interviewer, be prepared to shake hands and introduce yourself.   Know the interviewer’s name and how to pronounce it, using “Mr.” or “Ms.” Stand up until asked by the interviewer to sit down.  Do not slouch.  

 

6.         Be aware of your nonverbal communication. Your posture, eye contact, hand gestures, and facial expressions are all very important. 

t                  Sit up straight in your chair, leaning forward slightly to indicate your interest

t                  Maintain appropriate eye contact with the interviewer

t                  Use hand gestures to emphasize a point but don’t gesture wildly or nervously; avoid tapping your fingers or other nervous habits.

t                  SMILE!! 

 

7.         The interviewer will be interested in information such as:

t                  Your education and previous work experience

t                  Your attitude toward people and work– very few jobs do not deal with people either as co-workers or customers

t                  Your future career plans as they relate to the job– your direction and motivation.

 

8.         Follow the interviewer’s lead, asking questions when necessary. Answer the interviewer’s questions completely and thoroughly, but don’t linger too long on one point.  If you don’t understand a question, ask for clarification. 

 

9.         Listen to the interviewer. The interviewer’s reflective questions will not only confirm your responses, but will also often give you information helpful to your presentation. 

 

10.       Emphasize the positive.  Be self-confident and honest, highlighting your accomplishments.  However, don’t exaggerate or lie; it may come back to haunt you. 

 

11.       Wait for an offer to discuss salary.  Let the interviewer bring up the subject of money first. 

 

12.       Emphasize what you can do for the organization.  The employer is interested in the skills, knowledge, and abilities you will bring to the job. 

 

13.       Be prepared. Think about how you will answer certain questions before the interview.  Know your strengths, weaknesses, skills, and abilities and be prepared to discuss them.  Have situations in mind to illustrate your points or to give examples of your experiences.  However, don’t give “set” or “by-the-book” answers. 

 

14.       Never speak badly of a former employer, colleague, teacher or institution.  If there were problems with previous experiences, try to put your answers in positive terms. 

 

15.       Watch your grammar.  Speak up in interviews and use good voice and diction.  Say, “yes” not “yeah.” 

 

16.       Don’t expect an offer on the spot.  Offers usually follow the interview, sometimes two or three weeks later.  If you are not offered the job during the interview, ask about the next step in the employment process. 

 

17.       Be prepared to ask questions.  Asking questions shows that you are interested and enthusiastic about the organization and the position.  It also demonstrates that you are well-prepared and willing to work.    Employers appreciate applicants who have done their homework in researching the organization.

 

18.       Attitude is most important.  Your attitude is shown by your smile, enthusiasm, interest, appearance, punctuality, flexibility, dependability, and preparedness.


Body Language and Non-Verbal Communication

 

Body language and non-verbal communication are important aspects of your professional image.  Research shows that body language, including voice, account for 38% of the overall first impression.  Before the interview, practice in front of a mirror to observe your body movements and gestures.  Be aware of how you look and act so that your non-verbal cues coincide with what you say.  During the interview keep the following things in mind: 

 

Posture: Walk confidently into the room, hold your head up, and offer a firm handshake.  You should appear self-assured, yet approachable.  During the interview, sit up straight in your chair and lean forward to indicate interest and attention. 

 

Greeting: Express your gratitude when meeting someone for the first time.  Step forward, maintain eye contact, smile, and extend your hand.  Be sure your handshake is firm and positive, somewhere between limp and bone crushing.  Once you’ve given your name, repeat the interviewer’s name. 

 

Initiate Conversation: Find an interesting approach to begin conversation.  You can always comment on the weather!  Be aware of the world around you so you can join in on talk of current events.   Also, try to appear interested and always be an active listener. 

 

Eye Contact:  Make eye contact, but be careful not to stare.  Shifty eyes are associated with deviousness.  A lack of eye contact may be associated with lying.   (This may vary depending on the cultural/ethnic background of the interviewer.) 

 

Gestures: Try to control nervous gestures like hair twisting, nail biting, and/or pen clicking.  Warm gestures may include leaning toward a person, smiling, and nodding expressively.  Cold gestures include avoiding eye contact, not smiling, and placing your hands on your hips.   Vary your gestures and make sure they look natural. 

 

Voice:   The sound of your voice should be warm and friendly.  Project, speak slowly, and enunciate.  Use your grammar skills to avoid misuse of verb tense, pronouns, or other grammatical errors. 

 

Be Yourself:  Try to appear comfortable during the interview and show that you are at ease in your surroundings.  Don’t be afraid to relax and show your natural character.  You want to give the impression that you are someone they want to have around. 


Dressing For Success

When dressing for job interviews, it is almost impossible to be too conservative.  Most employers regard conservative dress as a sign of good judgment.  Be sure your clothing is clean, pressed, and in good repair.  Being well groomed is essential.  Good grooming indicates to the employer that you value yourself and your work.   There are no specific rules regarding attire.  However, you can follow some guidelines to make sure you are projecting a professional image.   Also, if you are unsure about what is appropriate, call the company and ask.  You can ask to be put through to the Human Resource department and say: “I have an interview with _____ in the _____ department for a position as _____.  Could you please tell me what would be appropriate dress for this interview?

 

Guidelines for Men:

t                  Conservative suit -  preferably navy blue, black, or medium to charcoal gray

t                  Pattern: solid or pinstripe

t                  Fabric: wool/polyester blend (year-round) or all wool (winter)

t                  Tie: solid color, small dot or paisley, or conservative stripe  (Here is your chance to use color!)

t                  Shirt: long sleeve, preferably white or light blue

t                  Socks: long and dark (coordinate with suit); make sure no skin is visible when you sit down 

t                  Shoes: black; NO BOOTS!

t                  Jewelry: very little- watch; one ring per hand

t                  Hair: conservative length and style

t                  Beards and mustaches, if worn, should be trimmed and well groomed. 

 

Guidelines for Women: 

t                  Skirted suit or pant suit – preferably navy or medium blue, medium to charcoal gray, wine, black

t                  Pattern: solid or pinstripe

t                  Fabric: linen (spring and summer), wool/polyester blend (year-round), or all wool (winter)

t                  Blouse: light color solid or subtle pattern; may coordinate with a silk scarf

t                  Shoes: plain pump, dark color, closed heel and toe, one to two inch heel

t                  Hosiery: natural color

t                  Jewelry: at most a necklace, one pair of simple earrings, a watch, and one ring per hand.

t                  Make-up: natural looking, conservatively applied

t                  Hair: neatly styled.

 

Tips for everyone:

t                  Hair should be clean and neat

t                  No heavy cologne or perfume

t                  No nose, lip, eyebrow, cheek or tongue rings or studs (No visible piercings except subtle earrings) 

t                  Shoes should be polished; make sure the heels aren’t worn and scuffed 

t                  No missing buttons

t                  Don’t forget to remove external tags and tacking stitches from new clothes. 

t                  Clean, manicured fingernails

t                  Portfolios may be easier to handle than a bulky briefcase; leave your book bags AT HOME!! 

t                  Keep your pockets free of jingling coins, keys, or bulges 

t                  No gun, candy, or cigarettes.


Commonly Asked Interview Questions

 

Below are a few of the commonly asked questions and the way the interviewers may interpret your responses. 

 

Tell me about yourself. 

You can’t tell everything, so be brief (1-2 minutes).  Keep your response relevant to the position and the organization in question.   Before the interview, consider what qualities and experiences you want to emphasize.  Typically these include academic background, related work experiences (paid or volunteer), and any other aspects of your background that will help the interviewer see you as potentially successful in the position. 

 

Why do you want to work for us? 

The interviewer is finding out how much you know about the organization and your chosen career field.  If you haven’t done your “homework,” this question can be devastating. 

 

Why should we hire you? 

Knowing your own strengths and abilities will be the key to this question.  You must be able to convince the interviewer that you can contribute to the organization.  Emphasize where and how you expect to contribute, NOT what you expect the employer to do for you. 

 

What is your greatest weakness? 

Don’t knock yourself out of contention for the job!  Whatever you mention, be sure to state how you have worked to strengthen yourself in that particular area or turn it around to be a potential strength.  For example, “I am a perfectionist and like to do the best possible work, so sometimes I wind up spending more time on projects than is really necessary.” 

 

What are your long-term goals? 

The interviewer would like to know if you plan to stay in this career field and with this organization.  General goals that confirm your commitment are best.  Mentioning specific job titles and salary levels, or saying “I want to be president of the company” can sound too pretentious. 

 

Which accomplishments are you most proud of? 

Be ready for this question with at least two (preferably three or four) concrete examples that illustrate your personal strengths.  Ideally, these examples will illustrate qualities and abilities that will be valuable once you are on the job. 

 

 

 

 

 

 

 

 

 

Additional Questions You May be Asked in an Interview

 

Personal Attributes

Ø                  Do you like to work with groups or by yourself?  Why?

Ø                  Tell me about a major problem you have encountered and how you dealt with it. 

Ø                  What will be the most difficult thing about making the transition from college to career?  Why?

Ø                  How would a friend/family member/supervisor/professor describe you? 

Ø                  What do you consider to be your greatest strengths and weaknesses? 

Ø                  What is it that you do very well?

Ø                  What can you do that someone else can’t? 

Ø                  In what kind of work environment are you most comfortable?  Uncomfortable?

Ø                  Describe your ideal job.

Ø                  Why should I hire you?  What makes you a good employee?

Ø                  Give me an example of a time when you have been under pressure.

Ø                  Why do you want to join our organization?

Ø                  What other types of jobs are you considering? 

Ø                  What qualities do you admire most in others?

Ø                  How do you feel about relocating/traveling/working overtime/working weekends? 

Ø                  Tell me what you know about our organization.

Ø                  What magazines or books do you read?  Why? 

Ø                  What qualities do successful supervisors/managers have? 

Ø                  Tell me about your best/worst supervisor. 

Ø                  What criteria are you using to evaluate potential employers?

Ø                  What have you learned from your mistakes?

Ø                  What are your salary expectations?  What do you expect to make in five years?

Ø                  Of which three accomplishments are you most proud?

Ø                  How do you spend your spare time? 

Ø                  Do you prefer any specific geographic location?  Why?

Ø                  Who are your role models?  Why? 

Ø                  Tell me about your management philosophy.  Give me your definition of success. 

Ø                  What kind of reference do you think your last employer will give you?        

Ø                  In what ways do you think you can make a contribution to our company?

Ø                  Are you seeking employment in an organization of a certain size?  Why?

Ø                  Are you willing to spend at least six months as a trainee?

Ø                  How do you react to criticism?

Ø                  What frustrates you?

 

Goals

Ø                  Do you have plans for further education?

Ø                  Why did you choose the career for which you are preparing? 

Ø                  What are your short-term goals?  Long-term?

Ø                  If you could do anything in life, and know you could not fail, what would you do?  

Ø                  What do you see yourself doing in five years? 

Ø                  What do you really want to do in life?

Ø                  How do you plan to achieve your career objectives? 

 

Education

Ø                  Why did you choose your particular college major?    If you were starting all over, would you choose the same one?  Why or why not? 

Ø                  What is your GPA? Are your grades an accurate reflection of your scholastic achievements?

Ø                  Why did you choose to attend Trinity University?

Ø                  What college classes have you enjoyed the most and why?  The least?

Ø                  Tell me about your most rewarding college experience.

Ø                  If you started all over, what would you change about your education?

Ø                  How has your education prepared you for the work world?  This specific job? 

Ø                  Tell me about the extracurricular activities you have pursued.  What have you gained through your involvement? 

Ø                  What percentage of your college expenses did you earn?  How?

Ø                  Which of your college years was most difficult?

 

Experience

Ø                  Tell me about your work experience.

Ø                  Have you had any supervisory experience? 

Ø                  Have you ever spoken before a group of people?  How large?

Ø                  What job-related skills have you developed?

Ø                  Have you ever quit a job?  Why?

Ø                  Have you ever done any volunteer work? 

Ø                  Give an example of a situation in which you provided a solution to an employer. 

Ø                  Which of your jobs did you like best? 

 

Motivation

Ø                  What do you think determines a person’s work success?

Ø                  What motivates you to put forth your greatest effort?

Ø                  Who has inspired you the most in your life?

Ø                  What have you done that shows initiative and willingness to work?

Ø                  What are the most important rewards you expect from your career? 

 

Regarding the Job or Organization

Ø                  Why do you want to work for us?

Ø                  What position in our company interests you the most? 

Ø                  What do you know about our company?

Ø                  What source(s) did you use to find out about us?

Ø                  Why are you interested in this field?


Be Prepared to Ask Questions!

Key questions for you to ask include:

Ø                  Is this a newly created job or are you filling a vacancy? 

Ø                  What is a typical day on the job like?

Ø                  What personal qualities or characteristics are most important for success in this job?

Ø                  What working relationships will I have with others in the organization?

Ø                  How often will I be evaluated?  What criteria will be used to measure my performance?

 

Questions regarding the job content include:

Ø                  How does this position relate to other positions within the organization?  Where would I fit on the organizational chart? 

Ø                  What happens during the training program?

Ø                  What are examples of typical first year assignments? 

Ø                  What type of career paths do employees typically follow in this organization?

Ø                  What kind of supervision will I receive?

Ø                  What opportunities exist for continued training/professional development? 

Ø                  What is the organization’s policy regarding continuing education?

Ø                  Has your organization hired Trinity graduates before?  

Ø                  What are your organization’s short-term and long-term plans for the future? 

Ø                  I was reading about                    in your organization’s literature and I am interested in learning more about it.  Can you tell me more? 

Ø                  As an employee of this organization, what do you see as some of its outstanding attributes? 

Ø                  What is the retention rate of people in the position for which I am interviewing?  

Ø                  What type of computer equipment and software do you use?

Ø                  How would you describe your company’s management style? 

Ø                  How much travel is involved in this position? 

Ø                  Is there a probationary period involved? 

Ø                  Do you promote from within? 

 

Generally speaking, you should not ask about salary and benefits during a first interview.  Instead, concentrate on finding out about the job itself.  The employer should be the one to bring up the topic of money.

 

Regarding your bid for the job, pay and other closing questions feel free to ask the following: 

Ø                  Is there anything else I can tell you about my qualifications?

Ø                  From what I have told you, do you feel my skills will contribute to your organization?

Ø                  Can you tell me the prospects for advancement beyond this position? 

 

If the employer does not offer a position:

Ø                  Do you know of other departments within the organization that would be interested in my experience?

Ø                  I like what you are doing here at XYZ Company.  Can you please keep my qualifications on file in case there are future openings?

Ø                  If the situation changes, please let me know. 

Ø                  Can you give me feedback on my interview?  Can you give me suggestions on what I can do to make myself more marketable for this type of position? 


Behavioral Based Interviews

 

What is behavioral based interviewing (BBI)? 

Behavioral based interviewing is a style of interviewing that is gaining popularity in the hiring processes of many companies and organizations.  The basic premise of BBI is this:  the best predictor of future performance is past performance in a similar situation.  Following this premise, many employers make a judgment about an applicant’s future behavior on the job by learning about his or her past behavior in a similar job or through other experiences.  Candidates are asked to give specific examples of when they demonstrated particular behaviors or skills.  General answers about behavior are not acceptable; the candidate must describe in detail a particular event, project, or experience, how he/she dealt with the situation, and what the final outcome was.   Information about one’s past performance is obtained in the BBI by asking probing questions and discussing situations, events, and experiences. 

 

About the Behavioral Based Interview: 

·                      Employers know before the interview which skills and qualities they are looking for in their applicants.  They ask probing and specific questions to determine if an applicant possesses those skills and abilities. 

·                      To find out which skills a certain employer is seeking, you may want to talk with alumni, read the company literature carefully, and listen closely at the company’s information session. 

·                      In the interview, your responses to the interviewer’s questions must be specific and detailed.  Rather than talking about a very general situation, describe a particular set of circumstances that relate to the question.  Tell briefly about the situation, what you did specifically, and the positive result or outcome. 

·                      Once you have described a situation, the interviewer may ask questions to gain more detail, such as “What were you thinking at that point?” or “Lead me through your decision process.” 

·                      Always listen carefully to the interviewer’s questions, asking for clarification if necessary. 

 

Preparing for the BBI: 

·                      Recall examples of situations from your recent experiences where you have demonstrated favorable behaviors or actions. 

·                      Use your resume as a guide to remembering your achievements and experiences. 

·                      You may want to use examples from past internships, classes, projects, activities, team involvement, community service, work experience, or any other accomplishment of which you are especially proud.

·                      Be prepared to relate these situations to the interviewer, showing how they illustrate your skills and desired behaviors. 

 

Sample Behavioral Based Interview Questions:

t                  Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way. 

t                  Describe an instance when you had to think on your feet to extricate yourself from a difficult situation. 

t                  Give an example of a time on any job that you held in which you were faced with problems or stresses that tested your coping skills. 

t                  Give an example of a time in which you had to be relatively quick in coming to a decision.

 

t                  Tell me about a time when you had to use your written communication skills in order to get an important point across. 

t                  Describe the most significant or creative presentation that you have had to complete. 

t                  Can you give me an example of a time when you had to go above and beyond the call of duty in order to get a job done? 

t                  Give an example of a time when you used facts and reason to persuade another person to take action.

t                  Give an example of a time when you were able to successfully communicate with another person even when that individual may not have personally liked you (or vice versa). 

t                  What specifically did you do in your last job to contribute toward a teamwork environment? 

t                  Describe a situation in which you disagreed with your supervisor and how you handled this disagreement.

t                  Tell me about a time when you knowingly violated a company policy to accomplish a goal.

t                  Give me an example of an important goal you had to set and tell me about your progress in reaching that goal. 

t                  Tell me about a situation in the past year in which you had to deal with a very upset customer or co-worker.

t                  Give me an example of when you had to demonstrate good leadership. 


Telephone Interviews

 

There are three basic types of telephone interviews:

1.                  You initiate a call to the hiring manager and they are interested in your background. The call from that point forward is an interview.

2.                  A company calls you based upon a previous contact. You will likely be unprepared for the call, but it is still an interview.

3.                  You have a pre‑set time with a company representative to speak further on the phone. 

 

Telephone Interview Preparation

 

In preparing for your phone interview, there are several things you can do.

To prepare for an unexpected contact:

Ø                  Tape your resume to a wall in view of the phone. It will be there for the call and will be a constant reminder for your job search.

Ø                  Keep all of your employer research materials within easy reach of the phone.

Ø                  Have a notepad handy to take notes.

Ø                  Conduct a telephone mock interview with a friend or a Career Services staff member.

 

If the phone interview will occur at a set time, there are additional steps you can take:

Ø                  Place a "Do Not Disturb" note on your door.

Ø                  Turn off your stereo, TV, and any other potential distraction.

Ø                  Warm up your voice while waiting for the call. Sing a song to yourself.

Ø                  Have a glass of water handy, since you will not have a chance to take a break during the call.

Ø                  Turn off call waiting on your phone.

 

Career Services offers many resources to learn more about interviewing.  Come by and check out some of our titles from the Career Resource Library:

 

Ø      The Complete Q&A Job Interview Book by Jeffrey Allen

Ø      Interview Strategies that Lead to Job Offers by Marilyn Pincus

Ø      Interview for Success by Caryl Krannich and Ronald Krannich

Ø      The Neglected Art of Being Interviewed by H. Anthony Medley

Ø      Sweaty Palms by H. Anthony Medley


The Company Visit/On-Site Interviews

When the interviewer indicates that you are a good candidate and that others in the organization would like to meet you in a follow-up interview, keep a level head.   Get as much information about the next interview as possible.  Naturally, you will need to know where and when it will take place, but getting additional details is critical.  Find out: 

·        How long will it last?  One hour?  One day?  Two days? 

·        With whom will you be interviewing?  A recruiter?  A manager?  The president of the company?

·        What kind of structure will the interview have?  A simple one-on-one interview?  Group/panel interviews?  Testing? 

·        If travel is involved, how are expenses to be handled? 

Remember, regardless of where you are, who you are with, or what you are doing, you are being evaluated as a potential employee.  Use good taste and common sense in all that you do. 

 

On-Campus Interviews vs. On-Site Interviews

The on-campus interview is a screening process to determine whether to extend an invitation for an on-site interview.  The on-site interview often determines whether or not you are offered a job.  In some instances, the first on-site interview might lead to a second.  The questions asked during on-site interviews tend to be more job-specific and more technical in nature.  Usually a tour of the facility is conducted and potential supervisor(s) or manager(s) are met.  The interviewee has the opportunity to observe the corporate environment, ask questions, provide more in-depth information, and evaluate the company. 

 

Interview Formats

Interviews vary in length from organization to organization.  Some will schedule only an hour while others schedule up to two days.  You might encounter individual interviews, group interviews (with multiple interviewers and/or multiple interviewees), testing (paper and pencil aptitude assessments, drug testing, psychological tests), meals, receptions, etc. 

 

Interview Expenses

$                    Be sure it is clear before you take an interview trip whether you or the company will be responsible for your expenses.  If you have any doubts, ask your contact in the organization.

$                    If the organization is paying for your trip, keep an accurate account of all expenses such as meals, tips, cab fare, or private auto expenses – including mileage.  Receipts should be kept for all major expenses, such as transportation and hotel accommodations. 

$                    Unless it is indicated in the invitation, you may normally select the most convenient means of public transportation.  Travel by private automobile should be cleared with the organization. 

$                    This is a business trip and your expenses should be incurred accordingly.  Excessive expenditures might reduce an employment opportunity. 

 

Refund of Expenses

The student usually pays all expenses and receives reimbursement following the trip.  Generally, a written record of expenses including receipts must be sent to the employer before reimbursement will be made.  Some employers may furnish forms for you to fill out when you return to campus.  Otherwise, you should itemize expenses on a daily basis.  If you follow these procedures, expense refunds are usually received without undue delay. 


After the Interview

Analyze the interview.  Although it is not recommended that you take extensive notes during the interview, it may be helpful for you to do so immediately afterwards.  How did it go?  What did you learn?  What was your impression of the organization, the interviewer, and other people you may have met?  Next, write a follow-up letter.  This remains one of the most neglected parts of the interview process. You can get an edge simply by being one who ALWAYS sends a note.  Reaffirm your interest and include any pertinent information you may have neglected to provide during the interview such as a response that you felt was incomplete or needed to be expanded upon.  If additional information or materials were requested, verify that it is being forwarded.  Follow-up letters should be typed or printed on resume paper.  Write to everyone who interviewed you and try to personalize it.  Finally, if you are told you will hear about a position by a specific date but do not, call the organization and ask about the current status of your candidacy or application.  

 

Job Offers

Ø                  If an offer is extended verbally, ask for it and the details in writing, including job title, starting date, salary, location, and any other important information.  If anything appears vague, ask for clarification before accepting the offer. 

Ø                  Make your acceptance in writing, restating the important details. 

Ø                  If you are going to reject the offer, do so in writing as soon as possible.  Express your appreciation for their confidence in you.  Do not burn any bridges!

Ø                  If you need more time to consider the offer, ask for an extension of the deadline, and tell them why.  It’s up to the employer to decide, but you’ll never know if you don’t ask!

 

Weighing the Offer

In deciding whether to accept or reject an offer, you will need to evaluate it on its own merits. You will want to look at job-related, monetary, lifestyle, and geographic considerations to help you evaluate job offers and make your decision. 

            Job Related Considerations                                           Lifestyle Considerations           

            Job responsibilities                                                        Work schedule

            Promotion and advancement potential               Amount of travel

            Your supervisor and co-workers                                   Social life for singles or couples

            Degree of autonomy                                                     Commuting time to work

            Professional development/growth opportunity    Dress code

            Philosophy & reputation of the organization                  

 

Monetary Considerations                                              Geographic Considerations

Starting salary (consider all taxes)                                  Climate

Salary potential                                                 Size and type of community

Bonuses and commissions                                             Availability and cost of housing

Profit-sharing                                                                Cultural and recreational opportunities

Company car                                                                Proximity to academic institutions

Cost of living                                                               

Expense account                                                                                 

Health benefits/Retirement plan


Coping with Rejection

 

Being rejected by potential employers is an inevitable part of every job search.  This doesn’t mean that it will be easy to accept or that you have to like it.  No one likes to feel unwanted.  This is as true in the job search as in any other aspect of life.  Keep in mind two things that may help you handle negative feedback in a positive way. 

 

First, you will hear “no” many more times than “yes.”  This is a fact of the job search and realizing this should help you put an employer’s “no” into proper perspective. 

 

Second, don’t just accept an employer’s negative response without looking at the reasons.  Try to determine why you were turned down.  Was there a poor fit between the position and your background?  Did you fail to present yourself as a strong candidate in your cover letter and resume or in the interview?   You may be able to see the answers to these questions yourself, but it is also a good idea to seek guidance and input from Career Services staff or from the interviewer by asking, “How could I have presented myself better?” 

 

Accept the fact that you will be rejected more often than not, but learn from the experience to better prepare for the next interview.    It is appropriate to call the employer who rejected your application to ask for feedback.   Questions to ask might include:

 

Ø                  Can you give me feedback as to what areas of my resume were weak?

Ø                  How can I improve my interviewing skills?

Ø                  Are there certain skills I should develop in order to make myself more marketable in this field? 

 

Remember to thank the employer for his/her help.   Restate your interest in the position and the company. Anything could happen with the first candidate they chose, or another position may come along for which you are better suited.