• Amer Kaissi is an-award winning Professor and the author of the book “Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders,” which has won the 2019 American College of Healthcare Executives (ACHE) Book of the Year award. Kaissi teaches courses in Leadership & Professional Development and is the Director of the Executive Program. His research interests include leadership, retail clinics and strategic planning. Kaissi is a national speaker with the Studer Group and a faculty member with ACHE. He is also a certified Executive & Physician Coach and he consults with hospitals and healthcare organizations in their strategic planning efforts. Kaissi, an avid soccer fan, lives in San Antonio with his wife and two children.

    • Ph.D., University of Minnesota
    • M.P.H. in Healthcare Administration, American University of Beirut
    • B.S. in Environmental Health, American University of Beirut


    • “Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders.” Health Administration Press. August 2017
    • “Flipping Health Care through Retail Clinics and Convenient Care Models”. IGI Global Publishers. 2014


    • “Balancing Humility & Confidence among Early Careerists.” American College of Healthcare Executives (ACHE) Early Career Newsletter. March 2019
    • “Can a Golfer Learn to Quarterback? Coaching Physician Leaders into High Performance.” Group Practice Journal (AMGA). February 2018.
    • “Hospital Systems, Convenient Care Strategies, and Healthcare Reform.” Journal of Healthcare Management. 61(2), 148-163. March/April 2016.
    • Leadership
    • Humility
    • Compassion
    • Kindness & Accountability
    • Strategy
    • Convenient Care
    • Leadership
    • Coaching & Public Speaking
    • Professional Development
    • Human Resource Management
    • American College of Healthcare Executive (ACHE)- James A. Hamilton Book of the Year Award, 2019
    • Trinity University- Z.T. Scott Faculty Fellowship Award for Excellence in Teaching & Advising- 2015

    Kaissi is a national speaker on Leadership issues. He talks to large and small audiences in hospitals, health systems and professional associations all over the country. He coaches executives on maximizing their leadership potential and facilitates the strategic planning processes for local and national organizations. ​