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COVID-19 Information
Due to the COVID-19 pandemic, we ask that you please call ahead at x7409 or email us at itsupport@trinity.edu before visiting our library service desks to ensure staff availability.
Thrive in a Digital World
Information Technology Services (ITS) creates opportunities for student success by providing the technology solutions, systems, and services that enable Trinity University to achieve its mission. We support the physical and virtual infrastructure for campus business operations and provide services designed to empower Trinity students, faculty, and staff to thrive in a digital world.
Service Catalog
The ITS Service Catalog offers information for all campus technology services.
ITS Staff
Meet the folks behind the servers and screens. We are here to help and support!
Get Help
Walk-Up Technical Help
Coates Library 1st Floor
M-F: 8 a.m. - 5 p.m.
Get Tech Support
Internet trouble? Lost password? Classroom tech woes?
When in doubt, give the ITS a shout!
ITS provides technical support to all Trinity University faculty, staff, and students by providing general information on common technical issues and excellent customer service.
Email Us
itsupport@trinity.edu
Call Us
210-999-7409
or x7409 (on campus)
Visit Us
Coates Library 1st Floor Support Desk
Project Management
When tech support goes beyond service requests, ITS engages the community in a project request process.
Projects:
Learn more on the ITS Service Catalog.
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impact multiple departments;
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impact the student experience;
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and/or require IT governance.
Technology Resources
Training
ITS provides training and engagement opportunities throughout each year for Trinity students, faculty, and staff.
Policies
All persons using Trinity University equipment, connections, or software are bound by ITS rules and policies.
Data Standards
Data integrity standards are vital to a successful campus enterprise information system. Enterprise data is an institutional asset that should be carefully managed.
Digital Transformation
Trinity’s digital transformation will reform and streamline the University’s core technical platforms to enhance the experience of Tigers past, present, and future.
