Manage Tiger Card
Adding Funds
Report a Lost Tiger Card
Photo Submission
Manage Cub Card

Manage Tiger Card

Manage your Tiger Card using GET Online or download the GET Mobile app.
 

  • Add Tiger Bucks to your account
  • Consult your balance and transaction histories
  • View your meal plan
  • Report a lost or found card
  • Place your card on hold
Mascot Leeroy the tiger official trinity ID card

 

 

Add Funds

Adding funds to your Tiger Card is easy! You can add funds online, in person or over the phone.

Running low on Tiger Bucks? Then grab your credit card, log on to GET, and follow the instructions for recharging Tiger Card.


Trinity University parents and families: you too can add funds to a Tiger Card account, just make sure you have your student’s 7-digit ID number, then go online to make a deposit.

You can also add funds at any Card-Value Station. This allows you to add funds to existing Tiger Card's or Cub Cards. You can add cash in the increments of $1, $5, $10 or $20. You can also contact the Tiger Card Office (210-999-7825) if you prefer to use a credit card to add Tiger Bucks to your Cub Card.

Please be sure to have the exact amount of cash you want to put on the card, as the Card-Value Stations do not give change. Keep in mind that there are NO refunds for unused balances, so please only add the funds you plan on using.

If you would rather use cash or check to refill your card, follow the instructions below:

Cash or Credit Card

To add funds to your account in person, swing by the Tiger Card Office (Storch 005) or any of these Card-Value Station locations between 8 a.m. - 5 p.m. on weekdays:

Check

You can also add money to your account using checks! Make sure to jot down the student ID number in the “Memo” portion of the check.

You can either drop it by the Tiger Card Office or mail it to the following address:

Trinity University - Tiger Card Office
One Trinity Place
San Antonio, Texas 78212

Please note that cash advances are not available from your Tiger Bucks Account.

During regular business hours (8 a.m. - 5 p.m. every weekday), you can also use a credit card to add funds to your account by calling the Tiger Card Office at 210-999-7825.
A Note on Balances

Tiger Bucks balances transfer from one year to another and are not cleared out at the end of any semester.

Trinity University reserves the right to charge a Tiger Bucks account inactivity fee on funds left on deposit in accounts with no record of activity (for a period of time that exceeds one year from the time of original or last deposit). This charge will continue until account activity resumes or the account balance reaches zero ($0.00). At this point, the account will be closed. Account inactivity fees will cease to be assessed if or when the account activity resumes.

 

Report a Lost Tiger Card

If you lose your Tiger Card, you can disable it using the GET app. If you have any issues with accessing the GET app, please contact the Tiger Card Office (210-999-7825) or TUPD (210-999-7070 non-emergency).

In the event you are reporting a lost or stolen card after regular business hours, contact your RA to discuss options for obtaining a temporary replacement card. The temporary replacement will allow you access to residence halls and your living space but unfortunately it will not provide you with access to your meal plan or Tiger Bucks.

You will not be held responsible for any amount charged to your account after it is designated as “lost” in the GET app or portal. If you do not report your Tiger Card lost, you will be held responsible for all charges made from it - please DO NOT wait to report it lost in the app.

There is no charge or fee for the replacement of a Tiger Card if the issue was caused by normal wear and tear.

If you find a card, please drop it by the Tiger Card Office (Storch Building 005) or the Trinity Police Department (538 Kings Court) as soon as possible.

 

  

How to submit your photo for your new Tiger Card

  1. Go to the GET website (which you can find by going to tigerbucks.com) click on the "Manage My Card" quick link, and then click on the “GET”  to log in to the university’s secured online management system.
  2. This website is configured with a single sign-on, so you are now able to log onto the “GET” website by using your Trinity University user ID and password. 
  3. Click on the "Upload Photo" from the quick link on the right of that page.
  4. Be sure that your photo is a headshot of yourself and has a solid background, and be sure that you have no face coverings.
  5. Photos must be in a .jpg, .jpeg, .png, or .gif format and a Maximum size of 2MB

If you have any questions regarding this process, please contact the Tiger Card Office via email at tcrd@trinity.edu or call (210) 999-7825, Monday - Friday from 8am-5pm.


Photo Guidelines:

Acceptable:

  • Background must be plain, light, and neutral in color 
    (i.e., white, tan, or gray - NO bricks, geometric patterns, trees, etc.)
  • Color photo taken recently (last 1-2 months)
  • Centered, front view of face with natural expression (smile or straight face)
  • MUST include space above the top of the head and at least the top of the shoulders visible
    • It is better to have more background than not enough. We can always crop it
  • Bright, even lighting

Unacceptable:

  • Other people, pets, or objects in the photo
  • Hat, sunglasses or other accessories, or hand gestures visible
  • Inappropriate expressions
  • Top of head cut off
  • Social media filters or color filters (black/white/sepia)
  • Professional photos (i.e., school, modeling, or senior) OR a photo of a photo
  • Shadows or glare
     

Cub Card

The Cub Card allows guests of the University to use Tiger Bucks as a form of payment for mail services, vending machines, all food locations and printing.

Example of a Cub Card

Cub Cards can be purchased for $1.00. That $1.00 will be included in the total balance of the card. They can be purchased at the following locations: