•  COVID-19 Information

    As we adapt to the realities of COVID-19, changes were made to this Fall semester. Details along with updates related to Mail Center are available on the COVID-19 Updates page. Visit this page for the official, up-to-date details.

Mail Center Overview

The Mail Center processes all incoming and outgoing mail for Trinity University’s on-campus students and departments. Additionally, the Mail Center coordinates and offers consultations about a variety of bulk mail projects.

The Mail Center's mission is to provide high-quality, cost-effective mail services to the University community. Its main objective is to satisfy customers’ needs and provide the highest level of service to the campus community.

Opening Hours

Monday through Friday: 8 a.m. to 5 p.m. 

Saturday and Sunday: Closed

Contact Information

  Phone: 210-999-7220

  Email: postal@trinity.edu

 


Student Mail

  • COVID Mail and Package Pick-Up

    Please note that even in light of the ongoing COVID-19 pandemic, you are still able to pick up your mail and packages in person.

  Your Address

Your personal Trinity University mailing format is:

First and Last Name
Trinity University
One Trinity Place # Student Box Number
San Antonio, TX 78212

To avoid delivery issues, do not use the following terms in your address: Box, P.O. Box, Rm #, Hall, Bldg. or Ste.

  Your Mailbox

As long as you reside in one of Trinity’s on-campus residence halls (does not include City Vista), you will have a campus mailbox in the Student Mail Depot.

You will receive information about your personal campus mailbox number and combination via email. Your mailbox assignment (box number) will remain the same during your entire time here at Trinity and as long as you reside in the residence halls on campus.

  Mail Processing

Inbound Mail

The United States Postal Service (USPS) delivers incoming mail Monday through Friday, excluding holidays.

Receive Mail

The Mail Center will sort both your first-class mail (letters and flats) and third-class mail (periodicals, magazines, newspapers, etc.) and deposit it into your student mailbox carrel.

 

Outbound Mail

A USPS postal carrier picks up outgoing mail at the end of each business day.

Send Mail

You can send outgoing mail either directly from inside the Mail Center or from the blue U.S. Postal Service Collection box conveniently located right outside of the Mail Center.

USPS Mail Resources

  Package Processing

Upon the delivery of your package, the Mail Services Center will scan the package into an internal tracking system which will automatically send you a delivery confirmation email to your Tmail.

If you have questions about your package’s delivery or status, please contact the Mail Services Center.

  Package Pick-Up

To pick up a package from the Mail Center, you will need  your Tiger Card. It will serve as your signature for the package(s) you pick up.

You will receive a second email confirming that your package has been picked up at the Mail Center.

  Amazon Order Instructions

Before you place an order with Amazon, please check out the Mail Center’s Information and Instructions for Amazon Orders (PDF) document.

  Additional Resources

Be sure to check out the Mail Center’s Helpful Hints for New Students (PDF) and Helpful Hints for Families (PDF) documents for further information.


Department Mail

The Mail Center provides special mailing services for University departments. These services are not free, but the Mail Center provides competitive pricing and allows for maximum postage discounts and expedited mailing.

Mail Job Services

Services include:

  • Mailing letters, flyers, pamphlets, postcards, periodicals, etc.
  • Sending freight and packages via FedEx and other companies
  • Simple folding
  • Inserting
  • Metering
  • Inkjeting
  • Labeling
  • Address list management
  • Mailing advice and job consultations

In addition, the Mail Center will take care of all of the organization, preparation, documentation, paperwork, and post office deliveries that go into mailing jobs.

Submit a Mail Job

To submit a job involving letters, flyers, and other flat documents, please contact the Mail Services Center.

Central Receiving Policy

Facilities Services is responsible for all aspects of Central Receiving operations, including the receipt, shipping, and (limited) retail sales of materials and supplies.

Read the Policy


  Pick Up Your Mail

The Student Mail Depot is located in the underground level of the Coates Student Center.

Location

Directions to the Student Mail Depot

From Mabee Hall

  • Take the path that heads northward along Mabee hall and past Miller and Calvert Halls.
  • Take the staircase up Cardiac Hill.
  • Walk straight ahead towards the Coates Student Center (the first building at the top of the hill).
  • Take a left outside the entrance to the Diversity and Inclusion Office and follow the long of the building.
  • Enter through the first set of doors directly on your right labeled “Student Mail Depot.”
  • Take the staircase down one floor.

From Northrup Hall

  • Take the path that heads southward towards the middle of the Coates Student Center (immediately to your right as you exit Northrup).
  • Enter through the doors directly ahead of you.
  • Take the staircase down one floor.

  Pick Up Your Packages

 

The Mail Services Center is located on the ground floor of the Facilities Services building right outside of Prassel Garage on Kings Court.

Location

Directions to the Mail Services Center

From Mabee Hall

  • Take the path that heads southward along Mabee Hall and past McLean Hall.
  • Take a right once you arrive at the Intramural Field.
  • Continue along the tennis fields on your left.
  • Take a left when you arrive at the end of the tennis fields and Bell Center.
  • Cross the street and walk up to the first building on your right.
  • Take the staircase or ramp up to the doors labeled “Mail Services Center.”

From Northrup Hall

  • Take the path that heads eastward along the waterway.
  • Take the first right towards the Coates Student Center.
  • Continue southward past the Coates Student Center and towards the Cardiac Hill staircase.
  • Take the staircase down Cardiac Hill, past Murchison and Miller Halls.
  • Take the path that heads southward along Mabee Hall and past McLean Hall.
  • Take a right once you arrive at the Intramural Field.
  • Continue past the tennis fields on your left.
  • Take a left when you arrive at the end of the tennis fields and Bell Center.
  • Cross the street and walk up to the first building on your right.
  • Take the staircase or ramp up to the doors labeled “Mail Services Center.”