Medical Emergencies
Off-Campus
Students should call 9-1-1 first in case of a medical emergency.
On-Campus
The Trinity University Police Department has a 24/7 emergency dispatch number, which can be reached by dialing (210) 999-7000. TUPD will respond immediately to your location and summon an ambulance, if necessary.
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Urgent Care Clinics
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When seeking medical care with an off campus health care provider, it is the student's responsibility to verify the provider is in-network with the student's health insurance. Be sure to take your insurance card and a form of payment if going to an urgent care clinic. Nearby private urgent care clinics:
Impact (NextCare) Urgent Care (4 miles away via Broadway)
1211 Austin Hwy, Suite 110 (next to Target)
210) 774-5010
Services: minor injuries and illness/X-ray/minor sutures/abscess draining. No IV’s
8:00 a.m. - 8:00 p.m. | Sa-Su: 9:00 a.m. - 6:00 p.m.Texas Med Clinic (6.6 miles away via 281 N.)
1007 NE Loop 410 (between Broadway and Nacogdoches)
(210) 821-5598
Services: minor injuries and illness/X-ray/minor sutures/abscess draining. No IV’s
8:00 a.m. - 11:00 p.m. every dayTexas Med Clinic/24 hours (7.9 miles away via I-10 West)
9885 IH-10 West (at Wurzbach/in Colonnade Center)
(210) 696-5599
Services: minor injuries and illness/X-ray/minor sutures/abscess draining. No IV’sCVS Minute Clinic (6.7 miles away via McCullough Ave.)
6915 West Avenue, Castle Hills, Tx (at N.W. Military Hwy)
(866) 389-2727
Services: minor injuries and illness/physicals/immunizations No X-ray/stitches/IV’sOrthoNow Injury Clinic (3.6 miles away via 281 N.)
400 Concord Plaza Drive, Ste 140
(210) 804-5424
Services: Injury care, x-ray, splinting, casting*** Urgent care is the right choice if someone becomes ill or is injured and their condition does not pose an immediate, serious threat to their health or life. Urgent care is appropriate for sore throats, ear infections, vomiting/diarrhea without dehydration, pink eye, cough/cold symptoms, minor cuts, sprains, insect bites, sunburns or small burns, back pain, headaches, urinary tract infections, cold or flu symptoms, fever, toothaches (if unable to see a dentist), skin abscess or infection, mild head injury without loss of consciousness or disorientation, rash, sinus infection, mild asthma.
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Emergency Rooms
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When seeking medical care with an off campus health care provider, it is the student's responsibility to verify the provider is in-network with the student's health insurance. Be sure to take your insurance card and a form of payment if going to a hospital emergency room. Nearby emergency rooms:
The Emergency Clinic at The Pearl (2.2 miles away)
2015 Broadway (at Josephine)
(210) 961-4118
Services: Free standing/full-service ER- Lab/ultrasound/CT scan/X-rays. ER copay appliesThe Emergency Clinic/Alamo Heights (3.5 miles away)
6498 N. New Braunfels Ave.
(210) 930-4500
Services: Free standing/full service ER- Lab/ultrasound/CT scan/X-rays. ER copay appliesMetropolitan Methodist ER at the Quarry (3 miles away)
250 E. Basse Rd. (Quarry Market,)
(210) 638-4159
Services: Free standing/full service ER- Lab/ultrasound/CT scan/X-rays. ER copay appliesMetropolitan Methodist Hospital (2 miles away)
1310 McCullough Ave.
(210) 208-2200
Services: Full service hospital. ER copay appliesMethodist Specialty and Transplant Hospital
*sexual assault nurse examiner at this location*
8026 Floyd Curl (in the Medical Center)
(210) 575-8110*** ER is appropriate for: severe vomiting or diarrhea/possibly needing IV fluid replacement, severe abdominal pain, large cuts that need to be sutured, chest pain, seizure, fainting or head injury associated with loss of consciousness or disorientation, poisoning, severe shortness of breath, sudden and/or severe pain anywhere in body, bleeding that won’t stop after 10 minutes of constant pressure, homicidal or suicidal feelings, alcohol poisoning, mental status change, sudden vision changes, sudden problems walking or talking, broken bones, serious burns, coughing up blood, vomiting blood, snake bite, severe vaginal bleeding, fever over 105 Degrees.
On-Campus Services
Health Services has several nurses who can answer your questions by phone or walk-in visit, and the Prescribing Provider (MD or Nurse Practitioner) is available by appointment.
Clinic Services
We offer a wide range of student healthcare services on campus and the most commonly sought services can be found below. We do offer other services as well, so please contact us if you have questions or needs.
Campus Partners
Betty's Co Mobile Women's+ Health Clinic
Betty's Co. is a mobile Women's + healthcare clinic providing gynecologic, wellness and mental health services to Trinity students.
San Antonio Aids Foundation (SAAF) mobile testing unit
SAAF provides free and confidential sexually transmitted infection (STI/STD) testing for Trinity students. Check back for upcoming mobile testing unit dates, location and more details.
Telehealth
Tiger Care Live by Academic Live Care is a telehealth service available to all enrolled Trinity students.
Virtual Urgent Care appointments
with a qualified physician are available 24/7.
Virtual nutrition counseling and personalized nutrition plans
are available by making an appointment with a Registered Dietician.
There is no charge for your Tiger Care Live visit.
To set up an account and request a visit please visit the Telehealth website. Please view this PDF guide. Please note: a service key and coupon code is required for your visit. This is located at the top of page one of the user guide.
Payment Options
Trinity University does not assess a student health fee. Students can be examined by a nurse for a minor illness or injury, receive first aid treatment, and medical referrals or health counseling at no cost.
Any service fees can be paid by check, with TigerBucks, or through billing your university student account but Health Services cannot accept cash, debit card, or credit card payment.
All students are required to have health insurance, but Health Services does not submit insurance claims because we are not a participant of any HMO, PPO, or private insurance plan and are unable to generate an insurance claim form to file with your private insurance.
Referrals
Off-Campus Specialists
Health Services maintains an up-to-date referral list of local physicians. When a student sees an off-campus physician, the student is responsible for securing transportation, identifying an in-network provider, and paying the costs incurred.
Students with chronic health challenges are encouraged to identify a specialty provider in the San Antonio community to assist in monitoring their condition. If you need help identifying a specialty provider in the area, please contact our office.
Related Trinity Offices
Students who could benefit from general wellness programs or counseling will be referred to our colleagues on campus in Wellness and Counseling Services.
Patient Confidentiality
Our practice is dedicated to maintaining the privacy of your protected health information (PHI). In conducting our business, we will create records regarding you and the treatment we provide to you. We are required by law to maintain the confidentiality of health information that identifies you.
Committed to Diversity
We are committed to providing high-quality, culturally sensitive services. We affirm the wide diversity of our clientele, which includes students of color, international students, students of all genders (binary and nonbinary), LGBTQ+ students, and students from all socio-economic backgrounds and with varying religious/spiritual beliefs.